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May 18, 2012

Why are photos of users in bathing wear tolerated on cross.tv?

cross.tv is a family-friendly online Christian community platform and serves some strict ethical guidelines. cross.tv does not allow account profile pictures which include e.g. nudity, bathing suit photos and nude body parts of the torso. However, |más
     
10,699 Visitas

Feb 01, 2012

Why does my video not play?

Here are some reasons why the video doesn’t play ...   - Video may not be distributed to all the nodes of our Content Delivery Network Solution: Usually all versions of your video and the thumbnails should be distributed through our worldwide |más
     
7,062 Visitas

Feb 01, 2012

Why did my video get rejected with status “Encoding failed”?

Here are some reasons why a video gets rejected with status “Encoding failed”:   - Video may be in an unsupported container format (file ending) Solution: Please make sure that your file’s ending is within the list of supported |más
     
6,837 Visitas
Why did my video get rejected with status “Encoding failed”?

Feb 01, 2012

Why does my video hang in status "Transcoding"?

Here are some reasons why the video hangs in status “Transcoding” for more than 1 day: - A communication error occured between lightcast and encoding.com Solution: Please contact our support team before you try to upload your file again. |más
     
4,995 Visitas

Feb 01, 2012

Why is my video upload not possible?

Here are some reasons why the upload is not possible:   - “Standard Uploader” or “Secure Uploader” buttons don’t open any upload window Solution: This may be due your browsers popup blocker. Please try the small links |más
     
4,824 Visitas

Feb 01, 2012

Why is my video upload interrupted or stuck?

Here are some reasons why the upload is interrupted or stuck:   - Instability of your internet connection Solution: Either use “Secure Uploader” which is immune against the most types of connection interruptions or try it again later. |más
     
4,663 Visitas

Aug 19, 2011

Can I change my username?

You can change your username by logging in to your account and clicking on "Settings/Account Settings". If the username already exists an error message will appear saying that your username can't be changed because somebody else is already using it.  |más
     
5,732 Visitas
Can I change my username?

Jul 04, 2011

Is it possible to embed audio files?

Yes, it is possible to embed audio files but only files you uploaded and only within cross.tv, meaning that you can embed any audio file you you have uploaded to any page you create or blog you post. To embed an Audio file simply select any of the |más
     
5,695 Visitas
Is it possible to embed audio files?

Jun 30, 2011

Why can't I see posts on my cross.board from my foreign friends?

Check your language preferences. It’s likely that your friends’ posts were published in a language you did not select. Please see “How can I access and modify the language filter?” for a detailed overview of how to find the |más
     
4,657 Visitas

Jun 30, 2011

I published an audio file, why can’t I see it?

Check your language preferences. If you published your audio file in English (for example) but your language filter for Music content is set to German, you will have to change your settings to include English in order to see it. Please see “How can I |más
     
3,694 Visitas

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